("Policy")
Effective Date: 30 March 2025
Last Updated: 13 October 2025
1. Introduction
This Privacy Policy explains how Dotablitz LTD ("we," "our," or "us") collects, uses, and protects your personal information when you visit https://gankcore.com or use our Services.
By continuing to access or use our Website, you acknowledge and agree to the terms of this Policy. The Service is provided on an "as is" and "as available" basis, and may be modified or updated from time to time.
Any updates will be posted on this page, and we encourage users to review this Policy periodically to stay informed.
2. What We Collect
We collect personal information that helps us provide, maintain, and improve our Services.
| Category | Examples of Data Collected | Source of Collection |
|---|---|---|
| Identification | Full name, age, or date of birth | Directly from you during registration or checkout |
| Contact Information | Email address, phone number | Account setup, customer support, forms |
| Technical Data | IP address, device ID, browser type, OS, connection logs | Automatically through cookies and analytics |
| Financial Information | Partial payment card data, billing confirmations | Through secure payment processors |
| Usage Data | Pages viewed, clicks, traffic source, session time | Via tracking technologies and web logs |
| Communication Records | Emails, chat transcripts, customer messages | Support and service communications |
| Marketing Preferences | Subscription status, engagement with newsletters | Voluntarily provided during sign-up |
| Social or Public Identifiers | Handles or tags on connected platforms | From user interactions on social media |
We may also collect other details you voluntarily provide through the Website or connected third-party services.
3. Purpose of Use and Disclosure
Your personal data may be used for:
- Providing access to our Website and Services;
- Managing your account, purchases, and transactions;
- Sending administrative and technical notifications;
- Enhancing security and preventing fraudulent activity;
- Analyzing usage trends and improving platform performance;
- Delivering marketing messages or promotions you've consented to;
- Complying with legal, financial, and regulatory obligations.
In some cases, anonymized or aggregated data may be shared with third parties for analytics and product development purposes.
4. Data Retention
| Data Type | Retention Period | Purpose / Notes |
|---|---|---|
| Account and transaction data | Up to 6 years | Legal, accounting, and audit requirements |
| Support correspondence | Up to 24 months | For dispute resolution and service improvement |
| Marketing preferences | Until consent withdrawn | You may unsubscribe at any time |
| Technical logs and analytics | 12–18 months | Security and performance optimization |
Data that is no longer required will be securely deleted, anonymized, or archived in accordance with our internal retention policies and legal obligations.
5. Direct Marketing
You may receive optional marketing messages or promotional content from us or our partners via:
- Email or SMS;
- Messaging platforms (e.g., Telegram, Discord);
- Social media campaigns.
You can withdraw your consent for marketing at any time by following the unsubscribe instructions in the communication or contacting [email protected].
6. Disclosure of Data
We may disclose personal data to:
- Employees and affiliates involved in operating the platform;
- Payment processors and IT service providers to facilitate transactions and hosting;
- Professional advisors (e.g., auditors, legal counsel) where necessary;
- Regulatory or law enforcement authorities, if required by law.
All third parties are bound by contractual confidentiality and data protection obligations. When data is transferred internationally, we use recognized safeguards such as Standard Contractual Clauses (SCCs).
7. Cookies and Website Analytics
We use cookies and similar technologies to:
- Keep essential website functions running (logins, cart, language preferences);
- Analyze visitor activity and improve performance;
- Personalize user experience and promotions.
Cookies are stored on your device and can be managed or deleted in your browser settings. Disabling cookies may impact certain site functionalities.
For full details, please refer to our Cookie Policy.
8. Data Security
We take your privacy seriously and employ layered technical and organizational measures, including:
- Encrypted connections (SSL/TLS);
- Secure authentication and restricted employee access;
- Regular vulnerability scans and monitoring;
- PCI DSS-compliant payment gateways.
While we strive for full protection, no system is entirely immune to risks. In case of a data incident, we will take prompt action and, where required, notify affected individuals.
9. Third-Party Websites
Our Website may link to third-party websites or services outside our control. We are not responsible for their privacy practices or content.
We strongly recommend that you review their privacy policies before providing any personal data.
10. Access, Correction & Complaints
You may request to:
- Access the personal data we hold about you;
- Correct inaccuracies or request deletion;
- Restrict or object to processing in specific contexts.
Requests should be sent to [email protected].
If you believe your privacy rights have been violated, you may also contact the UK Information Commissioner's Office (ICO) or your local authority.
11. Policy Updates
We may revise this Privacy Policy from time to time to reflect regulatory changes, operational updates, or new technologies.
All updates will be published on our website with a revised "Last Updated" date. Continued use of the Website after such updates constitutes your acceptance of the amended Policy.
12. Contact
For questions, access requests, or privacy concerns, please contact:
Dotablitz LTD
4th Floor, Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB
Email: [email protected]
Website: https://gankcore.com